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How my GP practice handles reviews

Started 20 March 2025 · 17 replies · 162 hearts · read 2.3k times

SalmaManchester, UK · 20 March 2025
1.3 years ago

How my GP practice handles reviews Writing it down partly to work out what I actually think.

Anyone else here in my part of the world? I would like to compare notes.

I would like to know how long things actually took for people in my system, because the published times bear no relation to my experience so far.

I have read the guides and they are good, and they are necessarily general, and my question is entirely about local specifics.

The advice I have been given locally contradicts what I have read here, and I would like to know which is out of date.

Any local detail gratefully received, however small. The small things are what nobody writes down.

54

BrodyDunfermline, UK
#1

What I would flag is that the guidance changed and my practice was working from the older version for about a year.

9

PippaTruro, UK
#2

I found that asking the pharmacist which local practices handle this well produced a genuinely useful answer.

7me too 8

NevGrimsby, UK
#3

Building on what Pippa wrote rather than answering the original question.

Something practical: everything goes through the online system at my practice now and it is far more reliable than the phone ever was.

12

AdaFacilitatorManchester, UK
#4

Facilitator note: nothing here is medical advice and local pathways genuinely differ, so please verify with somebody in your own system.

17

DotFalmouth, UK
#5

Pippa has already said most of this and I want to add the one part that was different for me.

My review is annual and the bloods are done at the practice, and the whole arrangement takes about ninety minutes of my year.

8

BrackenHexham, UK
#6

What helped was finding out exactly which service holds the pathway locally, because the answer was not the one I had assumed.

8

Ollie OPeterhead, UK
#7

The supply situation in my area has been steady for eighteen months after a difficult period, and my pharmacy tells me straight when something is short.

11

FlossieShrewsbury, UK
#8

Well said, and thank you for taking the time over it.

5

BlySheffield, UK
#9

What Bracken described happened to me too, in a slightly different order.

My local service was completely different from what somebody thirty miles away described, and both of us were right about our own areas.

7

FlorrieBlackburn, UK
#10

What surprised me was how much better things went once I brought a written summary. Nine minutes is not long and preparation doubles it.

11

MableBolton, UK
#11

I asked to be told the specific criterion I was being assessed against and it made the whole thing much more navigable.

6

SaffHastings, UK
#12

What Florrie described happened to me too, in a slightly different order.

The dietitian appointment I was offered and turned down twice turned out to be the most useful part of the whole pathway.

8me too 6

RuaridhFort William, UK
#13

My experience of the system has been slow and correct, which is a frustrating combination and better than fast and wrong.

9

HannahSheffield, UK
#14

I found the waiting the hardest part and the actual care, once it started, entirely good.

9

FionnualaDundalk, IE
#15

Read, understood, and glad you are here.

11me too 2

AdaFacilitatorManchester, UK
#16

Facilitator note: local specifics matter more in this circle than anywhere else on the site, and a general answer here is usually a wrong one.

14

HuwWrexham, UK
#17

Something I got right was writing to the practice manager rather than the GP when the administrative side went wrong. Much more effective.

10