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Canada

Telehealth across a provincial boundary

Started 9 January 2026 · 11 replies · 92 hearts · read 1.6k times

IvorLlanelli, UK · 9 January 2026
6 months ago

Something I have been sitting with: Telehealth across a provincial boundary Not looking for advice so much as other people's experience.

Regional question, because I have read a great deal of advice that turns out to be true in one country only.

Supply where I am has been unpredictable and I would like to know what other people locally have been told.

The seasonal side of this is a real planning problem where I live and I have not seen it discussed anywhere.

Thank you for reading. Please do say where you are when you reply — it changes what the answer means.

31

OrvalWinnipeg, CA
#1

What I would say is read your plan's actual wording rather than the summary. Mine had a clause that changed everything.

8

EsiFacilitatorToronto, Canada
#2

Speaking plainly: this circle cannot tell you what your entitlement is. It can tell you who to ask and what words to use.

10

BassCoventry, UK
#3

I found the pharmacist here more involved than I expected and better informed than several other people I spoke to.

10me too 5

OrrinGlasgow, UK
#4

My employer's plan changed at renewal and the coverage changed with it, and I found out at the pharmacy counter.

6

MapleToronto, CA
#5

What helped was a pharmacist who knew the special authority process well and effectively filled the form in with my doctor.

8

TamsinRedruth, UK
#6

My reviews are with a nurse practitioner and the care has been consistently good and much easier to access than a physician appointment.

9

XanBerlin, DE
#7

Something worth knowing: my province's formulary is published and searchable, and reading it answered questions nobody would answer on the phone.

7

MargueriteQuebec City, CA
#8

This is why I read the boring weeks. Thank you for the boring weeks.

7me too 9

KaiVancouver, CA
#9

I found the telehealth option excellent and it removed most of the travel problem for me for eight months of the year.

7me too 8

EsiFacilitatorToronto, Canada
#10

Facilitator note: local specifics matter more in this circle than anywhere else on the site, and a general answer here is usually a wrong one.

15

NadjaBelgrade, RS
#11

What I would flag is that the criteria on my plan were reviewed annually, and I had assumed approval was permanent.

5